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Delivery Policy

Your exquisite corsets and lingerie are lovingly handcrafted and will be ready for shipment within 3-5 business days of placing your order. Each piece is carefully wrapped in tissue paper and comes with a satin dust bag to keep your items protected and ensure they last for years to come. To make your purchase even more special, you can opt for gift wrapping during the checkout process for a small additional charge. Rest assured, your order will be shipped in discreet outer packaging and will require a signature upon delivery to guarantee its safe arrival.

UK Deliveries:
All UK orders are dispatched via Royal Mail’s 24-hour delivery service, at a cost of £5.00, which will be added to your basket at checkout.

International Deliveries:
For EU orders, please allow 5-10 business days for delivery. We ensure that there will be no customs charges or delays upon the arrival of your parcel. Delivery charges for EU orders are £15.00 per parcel.

For international orders outside the EU, we offer DHL delivery, with an estimated delivery time of 3-5 business days. Delivery charges for worldwide orders are £25.00 per parcel.

Returns

Each product is carefully crafted with attention to detail to ensure the best quality. However, if you are not completely satisfied, we will refund or exchange your purchase within 14 days of receiving your order. To be eligible, all items must be returned unworn, undamaged, in their original condition, and with the original packaging and tags intact. Please ensure all briefs/bodysuits are tried on over your own underwear.
Please include the following information with your returned item(s):

• Your name
• Your address
• Your order number
• A brief reason for the return

We strongly recommend returning items via a tracked or signed-for delivery service, as we cannot be held responsible for goods lost in transit.

Please send returns to:
Vollers Corsets & Lingerie
Mill 6 Ground Floor B
Mabgate Mills
Leeds, LS9 7DZ
UK

Please note:
Any goods returned from outside the UK must be clearly marked on the customs declaration as ‘RETURNS‘ to prevent customs charges being incurred.

If you have any questions or concerns, please contact us at info@vollers-corsets.co.uk
Thank you for choosing Vollers Corsets & Lingerie.